Phew, what a year it’s been! After spending a busy 2020 supporting families and bringing people together during a pandemic, there’s nothing like the imminent arrival of Christmas to make you reflect on that year that was. For the Excelsior Cars team, 2020 has been a wild ride! Whether it’s helping families to construct social bubbles, transporting students to and from their campuses, or simply equipping our passengers with masks and hand sanitizer to prevent the spread of COVID-19, we have managed it all with the support and loyalty of our customers!
With all this in mind, we wanted to take a quick look back on this year and offer our sincere gratitude to our customers who have supported us, as well as the new friends we have made!
A Year in Reviews
From the beginning of 2020, Excelsior Cars has been dedicated to helping people across the UK to travel in safety and comfort. Our team have gone above and beyond on many an occasion, and their tireless diligence and friendly, professional demeanour have secured us a clutch of local awards. We are honoured to have been recognised for our efforts, and we’ve proudly displayed our awards for our customers to see at https://excelsiorcars.co.uk/home/awards
Our proudest achievement of 2020 however, is the positive feedback and reviews we have received from satisfied customers over the course of the year. At the end of 2020 we can proudly say that we have a 5.0 star rating on Google, and we couldn’t have done it without your help! We’ve humbly selected a few of our favourites for our “Year in Reviews”, below:
December 2020: 5 Stars
“I can’t recommend enough this taxi company. Looking for an alternative transport to get my son from Birmingham to Heathrow airport that was reliable at these uncertain Covid times, with trains and flight transfers pretty much reduced to zero, I came across Excelsior cars. Based on their competitive prices and impeccable feedback rating, I booked the trip via their website. From start to end the process couldn’t have been easier, smoother, nor more seamless. My contact with Abid was courteous, flexible and absolutely first class! Thank you Abid for the flexibility and reliability! My son’s ride to London was great, on schedule, safe and tranquil! Thank you to driver Shakil for a very smooth ride!! I will definitely book again, and again!!”
November 2020: 5 Stars
“Not only was Mr Carta on time, he was super super helpful. I arrived during lockdown, so I could not buy a sim card from the airport so I asked him to take me to a place where I can buy one. In spite of him him not knowing the area around my destination, he drove around for a good 10 mins to search for a place where I can find one.”
October 2020: 5 Stars
“He was also on time, friendly, and professional. The admin Mr Abid was super responsive as well. Definitely using their services again.”
September 2020: 5 Stars
“5 stars for Abid’s service. He came to pick me up on time at the airport and helped me with my heavy luggage. He is very kind and professional. I would really recommend booking with him as I will book again too.”
July 2020: 5 Stars
“This is without doubt the best car transfer company I have ever used. Easy to book, quick confirmation and the most relaxing, comfortable transfer. The owner Abid and my driver Kulwant went to exceptional measures to get my mobile phone back to me after leaving it in the car. My appreciation goes beyond thanks. This is definitely a ***** star company.”
April 2020: 5 Stars
“Great service, great people. Highly recommended.”
March 2020: 5 Stars
“Couldn’t fault the service from start to finish. Extremely punctual and friendly driver. Perfectly clean car too. An excellent service and would definitely use again”
January 2020: 5 Stars
“I have used Excelsior Cars a couple of times now to travel to Heathrow. The whole experience has been fantastic from initial online booking to finally arriving home after a long haul flight. Its a relief to know the driver is waiting and communication is great. Thankyou Excelsior for your courteous and extremely helpful drivers.”
The Road Ahead
2020 may be almost over, but there’s still work to do! Throughout Christmas, New Year and into January, our team will continue to provide safe, professional travel for our customers in the Midlands and beyond. Our 12-mile minimum journey means that we’re often better value for money than our larger competitors and the rail networks, so if you’re joining a social bubble or making an important journey during the holidays, make sure you get the best price from us first at www.excelsiorcars.co.uk
From all of us at Excelsior Cars, we’d like to wish you a very Merry Christmas and a Happy New Year!